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Laugh Log – Tech Support Edition

Laugh Log – Tech Support Edition

You are probably familiar with the old adage

“To err is human”

But, have you heard its complete modern version:

“To err is human; to really mess up requires a computer”?

Well, last night, I clearly had a computer.

I didn’t personally mess up, but a piece of software on my site freaked out (I believe that’s the technical computer term), and, according to the hosting company I contract with, downloaded a whole bunch of giant files and caused a big problem for one of their servers.

Ooops.

It took a series of phone calls and emails and most of the night to get my site back up and running.  It was stressful, but, as you may have noticed, the world did not end, despite the fact that ginavalley.com was offline for about 10 hours.

During that time I had long conversations with several people in my hosting company’s technical support department.  They were all very polite and knowledgeable, and worked to get the problem resolved as quickly as possible.  I appreciate their extra effort, which resulted in my site being back up sooner than expected.

So, instead of running the post I had planned for today, I thought it would be fun to pay homage to those amazing people in tech support.

What would we do without them?

 

Humor Funny Humorous Family Life Love Laugh Laughter Parenting Mom Moms Dad Dads Child Kid Kids Children Son Sons Daughter Daughters Brother Brothers Sister Sisters Grandparent Grandma Grandpa Grandparents Grandfather Grandmother Gina Valley Computers IT Technical Support Website Crash Online Offline Hosting

Humor Funny Humorous Family Life Love Laugh Laughter Parenting Mom Moms Dad Dads Child Kid Kids Children Son Sons Daughter Daughters Brother Brothers Sister Sisters Grandparent Grandma Grandpa Grandparents Grandfather Grandmother Gina Valley Computers IT Technical Support Website Crash Online Offline Hosting

 

Humor Funny Humorous Family Life Love Laugh Laughter Parenting Mom Moms Dad Dads Child Kid Kids Children Son Sons Daughter Daughters Brother Brothers Sister Sisters Grandparent Grandma Grandpa Grandparents Grandfather Grandmother Gina Valley Computers IT Technical Support Website Crash Online Offline Hosting

 

Humor Funny Humorous Family Life Love Laugh Laughter Parenting Mom Moms Dad Dads Child Kid Kids Children Son Sons Daughter Daughters Brother Brothers Sister Sisters Grandparent Grandma Grandpa Grandparents Grandfather Grandmother Gina Valley Computers IT Technical Support Website Crash Online Offline Hosting

Humor Funny Humorous Family Life Love Laugh Laughter Parenting Mom Moms Dad Dads Child Kid Kids Children Son Sons Daughter Daughters Brother Brothers Sister Sisters Grandparent Grandma Grandpa Grandparents Grandfather Grandmother Gina Valley Computers IT Technical Support Website Crash Online Offline Hosting

Humor Funny Humorous Family Life Love Laugh Laughter Parenting Mom Moms Dad Dads Child Kid Kids Children Son Sons Daughter Daughters Brother Brothers Sister Sisters Grandparent Grandma Grandpa Grandparents Grandfather Grandmother Gina Valley Computers IT Technical Support Website Crash Online Offline Hosting

Humor Funny Humorous Family Life Love Laugh Laughter Parenting Mom Moms Dad Dads Child Kid Kids Children Son Sons Daughter Daughters Brother Brothers Sister Sisters Grandparent Grandma Grandpa Grandparents Grandfather Grandmother Gina Valley Computers IT Technical Support Website Crash Online Offline Hosting

Humor Funny Humorous Family Life Love Laugh Laughter Parenting Mom Moms Dad Dads Child Kid Kids Children Son Sons Daughter Daughters Brother Brothers Sister Sisters Grandparent Grandma Grandpa Grandparents Grandfather Grandmother Gina Valley Computers IT Technical Support Website Crash Online Offline Hosting

Humor Funny Humorous Family Life Love Laugh Laughter Parenting Mom Moms Dad Dads Child Kid Kids Children Son Sons Daughter Daughters Brother Brothers Sister Sisters Grandparent Grandma Grandpa Grandparents Grandfather Grandmother Gina Valley Computers IT Technical Support Website Crash Online Offline Hosting

Humor Funny Humorous Family Life Love Laugh Laughter Parenting Mom Moms Dad Dads Child Kid Kids Children Son Sons Daughter Daughters Brother Brothers Sister Sisters Grandparent Grandma Grandpa Grandparents Grandfather Grandmother Gina Valley Computers IT Technical Support Website Crash Online Offline Hosting

Humor Funny Humorous Family Life Love Laugh Laughter Parenting Mom Moms Dad Dads Child Kid Kids Children Son Sons Daughter Daughters Brother Brothers Sister Sisters Grandparent Grandma Grandpa Grandparents Grandfather Grandmother Gina Valley Computers IT Technical Support Website Crash Online Offline Hosting

 

Yes, I did try turning it off and on again. Like a million times.

Laugh Out Loud!

-gina

Have you had a computer generated headache?  Shoot me a comment.  I’m looking forward to hearing all about it!

5 Responses
  • dadblunders
    January 24, 2013

    Gina,

    Since I talked to you early this morning I wondered what you were going to post for today. My money was on something computer related so I am at least partially right. I was kind of hoping for alternate uses for a non working website. (such as possibly the missing link to the origins of the universe) Oh well, maybe next post!!

    Aaron Brinker

    P.S. Great Post!!!!

  • I have been in your shoes and have met some wonderfully helpful techs. I find computer problems so intimidaing. I’m happy everything worked out for you. 🙂

  • I’ve had some really good experiences with tech support, and I’ve had some lousy ones, too. I guess we all have. But when I reach tech support people who are clearly in a different company, despite names like “Don” or “Billy” or “Mary,” I feel like ending up like the guy in the bottom illustration.

  • Dominique Goh
    January 28, 2013

    Glad to see your site up and running again. Great that the tech support managed to solve the problem you had.

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